Careers at Selfreliance

Join our Team and help us to improve the lives of our Members and make a positive impact!

We are a Credit Union that has been serving our Members since 1951 with stability, demonstrated growth and success!

Selfreliance Federal Credit Union has branch locations in the Chicagoland area, New Jersey, Michigan, Connecticut and Massachusetts.

Our dedicated team strives to provide the highest standards of professional financial services to our Members. Our culture inspires innovation, hard work, and collaborative working relationships.

We value our staff and offer a competitive salary! We offer a 401(k) Plan with a credit union match. In addition, our employees benefit from a low-cost medical insurance plan. At no cost to our employees, we provide Life and ADD insurance, as well as Short Term and Long Term insurance. We also reward our staff with a generous Paid Time Off policy.

We hire people who want to grow and are committed to providing exceptional service to our Members.

A background check is required. Selfreliance FCU provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

POSITION: IT Specialist

LOCATION: On-site at the Main Office in Chicago, IL

SCHEDULE: Full Time

COMPENSATION: The budgeted amount for the starting hourly rate: $25 per hour

Ideal Candidates Will Have:

• Experience in IT support, system administration, or a related field
• Strong knowledge of Windows operating systems, networks, and cybersecurity fundamentals
• Excellent problem-solving skills and attention to detail
• Ability to communicate technical concepts clearly to non-technical users
• A proactive and team-oriented approach to IT support

Key Responsibilities Include:

• Provide end-user support for the core system, online & mobile banking, BillPay, and check processing
• Troubleshoot IT-related issues for both hardware and software
• Serve as a technical resource for credit union employees, offering IT hardware, software, and network support, as well as ongoing training
• Maintain and manage the corporate website
• Oversee and track software and hardware inventory
• Ensure all system updates and procedures are communicated to the IT team
• Work with the core system vendor on system enhancements
• Handle assigned technical aspects of IT projects
• Manage online banking user enrollment
• Stay knowledgeable about operations and IT systems to provide comprehensive support

POSITION: Universal Member Service Representative (Personal Banker)

LOCATION: Connecticut Branches

SCHEDULE: Full Time

COMPENSATION RANGE: $20 - $21/hr

We are seeking an individual who is committed to providing exceptional service to our Members as a Universal Member Service Representative.

The ideal candidate will have previous experience in customer service and sales, and previous banking experience is preferred. Excellent communication skills and fluency in English and Ukrainian are a must.

Essential Duties and Responsibilities:

• Continually identify our Members’ needs and provide advice and guidance regarding financial solutions that are in the best interests of Members.
• Open and service all consumer and business account types.
• Provide a variety of transaction services to members including teller, wire transfer, consumer loan, credit and debit cards.